The Taj Palace’s dome silhouetted against a night sky filled with flames and smoke became one of the defining images of that November night 17 years ago – an event that marked a new chapter in terror and in India’s resilient fightback.

The iconic Mumbai hotel, overlooking the Gateway of India and the Arabian Sea, witnessed scenes of unimaginable brutality between November 26 and 28, 2008.

Two luxury hotels – the Taj Palace and the nearby Trident, both owned by the Oberoi Group – were among the primary targets. At the Trident, terrorists indiscriminately fired at guests and staff in the lobby, bar, and service areas.

At the Taj, gunmen opened fire on diners at Tiffin, a popular contemporary restaurant, causing many casualties. The Kandahar restaurant on the floor above was targeted next. Grenades were lobbed as fires erupted, trapping several guests, including foreign nationals. Hostage situations soon unfolded.

It was the dedication and courage of the hotel staff – trained in emergency drills and familiar with evacuation routes – who saved at least 200 guests. Senior professionals, including then – executive chef Hemant Oberoi, led rescue efforts amid chaos.