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HomeIndiaNew Delhi'No Airline, Regardless Of Its Size, Can Mistreat Passengers': Civil Aviation Minister...

‘No Airline, Regardless Of Its Size, Can Mistreat Passengers’: Civil Aviation Minister K Rammohan Naidu 

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Civil Aviation Minister K Rammohan Naidu, while addressing the Lok Sabha during the Winter Session of Parliament, said that IndiGo’s flight operations are now stabilising, and the government is working to fix accountability for the large-scale disruptions that have stranded passengers across the country for over a week. Addressing the House, Naidu said strict action would follow once the ongoing investigation is completed. “The disruption caused by IndiGo’s recent operational failures is now rapidly stabilising. Accountability will be ensured,” he said, adding that no airline, regardless of its size, would be allowed to mistreat passengers through poor planning or non-compliance with statutory provisions.The minister reaffirmed that aviation safety remains “completely non-negotiable” and stressed that the government would enforce all safety norms without dilution. IndiGo, he said, has been asked to restructure its capacity and ensure full compliance with regulations before scaling up operations.

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